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Field Service Manager Technical Lead
1 tydzień temu
Gravet Consulting Sp. z o. o. is a recruitment and HR services company focused on placing management and expert-level posts. We have been cooperating with top players on the market for over 20 years, providing quality solutions in recruitment and HR management.
We are currently seeking a Field Engineering Manager for our international client, a leading global supplier of parts for vehicles used in agricultural, production, and construction industries.
Your Mission:
- Troubleshoot technical issues and quality problems applying solutions to address problems that arise.
- Write reports to outline these issues and work with other departments proposing and finding appropriate advice.
You Will Be Responsible For:
- Defining warranty policies and establishing guidelines for claim management and claim handling.
- Providing technical support to local sales teams on specific problems related to products and applications.
- Organizing trainings and internal documentation.
Requirements:
- Minimum 5 years of experience in a field engineering position or technical role in the tire or automotive industry.
- Strong communication and customer service skills, including fluency in English (B2 level) and Polish.
- Ability to identify problem root causes, propose solutions, and resolve conflicts positively.
- Availability for frequent business trips abroad and a Master's degree in technical/scientific areas (or bachelor's degree in the same area).
What We Offer:
- Stable employment based on a full-time job contract.
- Benefits: PPK, Benefit sport card + medical tests.
- Tools: company car, personal computer, mobile phone.
- Opportunity for professional growth in an international environment.
