Service Center Manager Position

6 dni temu


Łódź, Łódź Voivodeship, Polska Alfa Laval Pełny etat

Servicing Excellence in Energy, Food, Water and Shipping

As a Service Center Team Leader, you will play a key role in driving our commitment to delivering exceptional services across various industries. With a focus on safety, quality, and operational excellence, you will lead a team of professionals who share your passion for innovation and customer satisfaction.

Your Key Responsibilities:

  1. Safety and Quality Champion: Foster a strong culture of Health, Safety, and Environmental awareness, ensuring strict compliance to safety protocols and promoting quality standards throughout the team.
  2. Team Leadership: Guide the team with clear direction, coaching, and motivation to achieve performance goals while aligning team capabilities with the overall Service strategy.
  3. Customer Focus: Collaborate closely with coordinators to ensure tasks are completed based on priority and in line with customer specifications, driving continuous improvement in our services.
  4. Performance Management: Conduct regular performance reviews, updating competence profiles and skills matrices to ensure ongoing team development and growth.

Requirements:

  • Proven experience in team leadership and service center management
  • Technical education
  • Strong understanding of HSE regulations and quality control standards
  • Excellent communication, coaching, and motivational skills
  • Ability to manage team performance and address issues in a timely and effective manner

We Offer:

  • Stable employment in a multinational company with a full-time contract (Monday to Friday)
  • Comprehensive onboarding process
  • Work within a supportive team of experienced professionals
  • Opportunities for personal development and skill enhancement (including obtaining additional licenses)
  • Attractive benefits package: private medical care, life insurance, sports activity subsidies, Christmas vouchers, team-building events, and PPK contributions


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