Service Center Manager Position
6 dni temu
Servicing Excellence in Energy, Food, Water and Shipping
As a Service Center Team Leader, you will play a key role in driving our commitment to delivering exceptional services across various industries. With a focus on safety, quality, and operational excellence, you will lead a team of professionals who share your passion for innovation and customer satisfaction.
Your Key Responsibilities:
- Safety and Quality Champion: Foster a strong culture of Health, Safety, and Environmental awareness, ensuring strict compliance to safety protocols and promoting quality standards throughout the team.
- Team Leadership: Guide the team with clear direction, coaching, and motivation to achieve performance goals while aligning team capabilities with the overall Service strategy.
- Customer Focus: Collaborate closely with coordinators to ensure tasks are completed based on priority and in line with customer specifications, driving continuous improvement in our services.
- Performance Management: Conduct regular performance reviews, updating competence profiles and skills matrices to ensure ongoing team development and growth.
Requirements:
- Proven experience in team leadership and service center management
- Technical education
- Strong understanding of HSE regulations and quality control standards
- Excellent communication, coaching, and motivational skills
- Ability to manage team performance and address issues in a timely and effective manner
We Offer:
- Stable employment in a multinational company with a full-time contract (Monday to Friday)
- Comprehensive onboarding process
- Work within a supportive team of experienced professionals
- Opportunities for personal development and skill enhancement (including obtaining additional licenses)
- Attractive benefits package: private medical care, life insurance, sports activity subsidies, Christmas vouchers, team-building events, and PPK contributions
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