Order Management Specialist with European Language Expertise

2 tygodni temu


Kraków, Lesser Poland Antal Sp. z o.o. Pełny etat

Order Management Specialist with European Language Expertise

We are seeking an experienced Order Management Specialist with expertise in European languages to join our client, an international company, in their rapidly growing organization.

Key Responsibilities:

  • Providing customer service on an agreed level to a group of assigned customers/accounts
  • Order handling, documentation, and invoicing, managing shipping documents as well as providing solutions to operational problems related to the order delivery chain
  • Handling customer orders in SAP from inquiry to delivery and invoicing
  • Investigating credit and debit requests and queries to issue credit/debit as necessary
  • Processing customer returns/complaints
  • Close cooperation with other departments
  • Maintaining customer master data, customer profiles, and other customer information
  • Taking care of maintaining positive relations with customers

Requirements:

  • Professional experience in the field of order management/customer support/sales/logistics/supply chain/collection would be a plus
  • Knowledge of English - B2 and German/French/Spanish at C1 level
  • Knowledge of ERP systems is an asset
  • Good time management and ability to prioritize tasks
  • Multitasking, out of box thinker with a positive attitude, active listening skills
  • Highly developed interpersonal skills Meticulousness, accuracy

Our client offers:

  • Competitive salary compensation
  • Private medical care, including dental care
  • Life insurance
  • Annual bonus
  • Great system of bonuses, including MyBenefit Platform, MultiSport Card, Holiday subsidy
  • Additional days off
  • Career development opportunities


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