Customer Order Management Specialist

24 godzin temu


Kraków, Lesser Poland Kimberly-Clark Pełny etat
About the Role

We are seeking a highly skilled and experienced Customer Order Management Specialist to join our team at Kimberly-Clark. As a key member of our order management team, you will be responsible for ensuring seamless order execution and customer satisfaction.

Key Responsibilities
  • Identify and implement process improvements to optimize order management and customer satisfaction.
  • Execute order planning and execution for assigned customers, ensuring timely and accurate delivery of products.
  • Collaborate with cross-functional teams to resolve customer complaints and issues.
  • Develop and maintain strong relationships with customers to ensure high levels of satisfaction and loyalty.
  • Stay up-to-date with industry trends and best practices to continuously improve order management processes.
About Us

Kimberly-Clark is a leading global consumer goods company with a rich history of innovation and commitment to excellence. We are dedicated to delivering high-quality products and services that meet the evolving needs of our customers.

What We Offer
  • A dynamic and supportive work environment with opportunities for growth and development.
  • A competitive salary and benefits package, including medical, dental, and vision coverage.
  • A hybrid work arrangement with flexible work hours and remote work options.
  • A comprehensive training program to help you develop your skills and expertise.
  • A collaborative and inclusive team culture that values diversity and inclusion.
Requirements
  • 3+ years of experience in order management, customer service, or a related field.
  • Strong analytical and problem-solving skills, with the ability to work independently and collaboratively.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proficiency in MS Office, including Excel, and experience with SAP or other ERP systems.
  • Fluency in English, with the ability to communicate effectively in a global environment.


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