Order Management Coordinator

24 godzin temu


Kraków, Lesser Poland Motorola Solutions Pełny etat
Job Description

Embracing a dynamic role as an Order Management Coordinator at Motorola Solutions Systems Polska Sp.z.o.o, you will be an integral part of a high-performing team, responsible for coordinating end-to-end order processing for our esteemed Commercial Partners across the NA/Latin America region.

Key Responsibilities:
  • Execute the order management cycle, ensuring satisfaction of both internal and external customers through various key activities.
  • Develop expertise in a specific function, assuming ownership of the process per the assigned role.
  • Close cooperation with internal stakeholders (finance, credit, export control, product groups, project managers, sales, etc.)
  • Provide high customer service level assistance to our customers.
  • Handle customer complaints.
  • Verify orders related documents' accuracy with a thorough understanding of all customer fulfillment requirements.
  • Adapt to a fast-paced business with a focus on first in, first out cycle time.
  • Participate in monthly close activities that result in heavier workloads.
  • Understand the importance of teamwork and cooperation with others.
Requirements:
  • English skills at B2+ level.
  • Elementary computer literacy.
  • Ability to work majority of 2nd shifts (14-22 Krakow time).
  • Familiarity with SAP, Salesforce, and Google Workspace is welcome.
  • Student/College graduated (preferred).
  • Experience in Supply chain/Customer Service/Order Management is welcome (not required).
  • Ability to identify basic problems.
  • Ability to resolve basic issues within the process.
  • Knowledge of where to find help to resolve an issue.
  • Team player attitude is a must.
  • Ability to work well under pressure.
  • Continuous learning mindset.
  • Capability to prioritize and efficiently handle various responsibilities.
  • Adapting to change.
  • Attention to detail.
We Offer:
  • Contract of employment.
  • Hybrid work model and flexible working hours.
  • Comfortable working conditions (high-class offices, parking space).
  • Competitive salary package.
  • Strong team-oriented culture.
  • Private medical and dental coverage (Medicover).
  • Life insurance.
  • Cafeteria program for benefits (multisport card, cinema tickets, etc.).
  • 1000 PLN for spectacles.
  • Employee Pension Plan (PPE).
  • ESPP (Motorola Solutions stock program).
  • Company-supported sport and social activities (ski team, volleyball, tennis section, etc.).
  • Access to wellness facilities and integration events.


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