Technical Solutions Expert

24 godzin temu


Kraków, Lesser Poland Zendesk Pełny etat
Job Overview

Zendesk is seeking a highly skilled Solution Delivery Specialist to join our team.

The ideal candidate will possess a strong understanding of technical and solution aspects of the Zendesk sales cycle. As a key member of our sales team, you will be responsible for identifying customer needs and delivering tailored solutions to meet those needs.

Key Responsibilities:

  • Develop and execute sales strategies to drive customer engagement and adoption of Zendesk solutions.
  • Collaborate with internal stakeholders to develop and deliver customized solutions that meet customer requirements.
  • Provide technical support and guidance to customers to ensure successful implementation of Zendesk solutions.
  • Stay up-to-date with industry trends and developments to ensure the continued relevance and effectiveness of Zendesk solutions.

Requirements:

  • 5-8 years of experience in software pre-sales, with a strong understanding of technical and solution aspects of sales cycles.
  • Excellent interpersonal, communication, and presentation skills.
  • Experience with web/scripting technologies, HTML, CSS, JavaScript, and SaaS applications.
  • Superior problem-solving skills, with the ability to meet business requirements with technical solutions.
  • Bachelor's degree is required, with a graduate degree being a plus.


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