Katowice Based Collection Specialist
7 dni temu
TÜV Rheinland is a leading global independent testing service provider with 150 years of experience. As a Junior Collection Specialist with German, you will be part of our Business & Administration team in Katowice. Your primary responsibility will be to ensure accurate and timely reviews of open accounts, monitor assigned accounts, and prepare various collection reports.
About Us
We ensure the quality and safety of people, technology, and the environment across various fields. Our company DNA is built on 'Precisely right,' which drives our continuous growth and learning from each other.
Your Responsibilities
- Review open accounts for collection efforts
- Monitor and review assigned accounts and applicable dunning and collection reports
- Prepare various collection reports, perform reconciliations, and collect supporting dunning documentation
- Make outbound collection calls and mail communication in a professional manner while maintaining and improving customer relations
- Maintain and provide necessary documentation for collection activities and customer relationships
- Support Accounts Receivable and Treasury departments in matching payments and investigating account differences
- Provide timely follow-up on payment arrangements
- Communicate with internal and external customers effectively and efficiently
- Report periodically or upon request KPI measurements
Requirements
- Excellent command of German (at least B2/C1) – daily contact with German-speaking customers
- Good knowledge of English – it's our corporate language
- Experience in German-speaking customer service is a plus
- Knowledge of basic accounting principles will be an asset
- Very good MS Office knowledge
- SAP knowledge will be an asset
- Strong communication, problem-solving, and analytical skills
- Ability to work independently and adapt to a fast-changing international environment
What We Offer
We provide a stable job based on an employment contract, annual bonus, and hybrid model of work with flexible working hours. You will also have access to a package of benefits, including private medical care, co-financing of the sports card, and discounts.
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