Junior Collection Specialist with German
6 dni temu
Client: TÜV Rheinland
Location: Katowice
Job Category: Business & Administration
EU work permit required: Yes
Job Reference: 7ae448f43263
Job Views: 5
Posted: 15.03.2025
Expiry Date: 29.04.2025
Job Description:About us
TÜV Rheinland is a leading global independent testing service provider with 150 years of experience and 21,000 employees worldwide. We ensure the quality and safety of people, technology, and the environment across various fields.
Junior Collection Specialist with German
Workplace: Katowice
Type of contract: Permanent, Full Time
WHAT TASKS CAN YOU EXPECT?
- Accurately and timely review open accounts for collection efforts.
- Review and monitor assigned accounts and applicable dunning and collection reports.
- Prepare various collection reports; perform reconciliations and collect supporting dunning documentation.
- Make outbound collection calls and mail communication in a professional manner while maintaining and improving customer relations.
- Maintain and provide necessary documentation for collection activities and customer relationships.
- Support Accounts Receivable and Treasury departments in matching payments and investigating account differences.
- Provide timely follow-up on payment arrangements.
- Communicate with internal and external customers effectively and efficiently.
- Report periodically or upon request KPI measurements.
- Participate in continuous improvement processes.
WHAT SKILLS AND EXPERIENCES SHOULD YOU HAVE?
- Excellent command of German (at least B2/C1) – daily contact with German-speaking customers.
- Good knowledge of English – it's our corporate language.
- Experience in German-speaking customer service is a plus.
- Knowledge of basic accounting principles will be an asset.
- Very good MS Office knowledge.
- SAP knowledge will be an asset.
- Strong communication, problem-solving, and analytical skills.
- Ability to work independently and adapt to a fast-changing international environment.
WHAT CAN WE OFFER YOU?
- Stable job based on an employment contract.
- Annual bonus.
- Hybrid model of work (work from the Katowice office once per week) and flexible working hours.
- A package of benefits available on the benefit platform - private medical care, co-financing of the sports card, discounts and shopping vouchers; the possibility of joining group insurance, accident insurance, and additional compensations from the Company Social Benefits Fund based on internal policies.
- Work in a friendly, diverse, and highly qualified team with a positive and cooperative working atmosphere.
- International environment and daily usage of foreign languages.
- Real development opportunities.
- Direct communication and no formal dress code.
- Modern office with innovation space located in Katowice.
- Employee referral program.
Benefits
Insurance packages and health care: We are proud to save lives with what we do. Our employees' physical and mental well-being is just as important to us We will be happy to provide details of our insurance and health care packages during our personal interview.
Employee training and development: We live by "Precisely right" as the core of our company DNA. Constantly growing with one another and learning from each other is hence a self-evident feature to us
Flexible working hours: Balancing your private and professional life isn't always easy. Our flexible working hours support your style
Positive working atmosphere: We want work to be fun while being part of an established, meaningful corporation with a rich tradition
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