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Global Customer Care Associate

1 tydzień temu

Kraków, Lesser Poland SupportYourApp Inc. Pełny etat

About the Role

We're seeking a highly skilled Customer Support Consultant to join our team. As a key member of our global team, you'll provide top-notch support to our clients, build long-lasting relationships with customers, and stay up-to-date with cutting-edge technology.

Key Responsibilities

  • Provide exceptional customer support via various channels
  • Build positive relationships with customers
  • Meet team KPIs
  • Stay up-to-date with cutting-edge technology
  • Handle sensitive customer information securely
  • Apply the latest customer happiness practices
  • Maintain working knowledge of our clients' products and services
  • Communicate effectively with developers and other departments

What We Offer

  • Flexible schedule
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth and long-lasting cooperation
  • Greenhouse conditions for self-development