Aktualne oferty pracy związane z Debt Management Specialist with Multilingual Skills - Kraków, Lesser Poland - HEINEKEN Kraków
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Debt Management Specialist with Multilingual Skills
1 tydzień temu
Welcome to HEINEKEN Kraków, where our success is driven by great people. We value Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, and being inclusive, diverse, and open for new challenges.
About the role:
- We are seeking a Financial Recovery Professional to join our team.
- As a key member of our team, you will be responsible for managing customer relationships, analyzing data, and collaborating with colleagues to achieve effective debt collection.
- You will handle incoming and outgoing calls, develop and maintain strong relationships with customers, and suggest improvements to debt collection processes.
Requirements:
- French level B2/C1.
- English level B2.
- At least 1 year of experience in OTC Collection or a related field.
- Accounting background and expertise in financial processes.
- Customer-focused approach with strong communication and negotiation skills.
