Senior Cloud Operations Specialist

1 miesiąc temu

Centrum Kraków, Polska Antal Sp. z o.o. Pełny etat
Cloud Operations Career Opportunity

A leading recruitment agency, Antal Sp. z o.o., seeks a Senior Cloud Operations Specialist to join its Krakow team in 2023.

About the Role

We are looking for an experienced professional with a strong background in developing and supporting distributed systems written in Java. The ideal candidate will have a methodical approach to troubleshooting and problem-solving skills, as well as experience with Disaster Recovery methods and processes.

The role involves managing application support operations, focusing on resiliency, availability, and monitoring system health and performance. You will be responsible for coordinating resolution of production incidents, conducting post-mortem/RCA to identify root causes and improve processes, and documenting post-incident recovery steps.

You will actively participate in the service management community, engaging in Incident Management, Problem Management, and Service Delivery. Additionally, you will define and deliver tactical and strategic service improvements across the technical and process landscape.

Your Responsibilities
  1. Manage application support operations, ensuring high system availability and performance.
  2. Coordinate resolution of production incidents, leveraging your expertise in root cause analysis and process improvement.
  3. Investigate, triage, and resolve production incidents using your technical knowledge and problem-solving skills.
  4. Document post-incident recovery steps, contributing to process improvements and identifying areas for enhancement.
  5. Actively participate in the service management community, driving incident management, problem management, and service delivery excellence.
  6. Define and deliver tactical and strategic service improvements, enhancing the overall technical and process landscape.
  7. Apply SRE principles to continuously improve platform reliability, capacity, and performance, reducing toil and enhancing observability.
  8. Develop observability tools and techniques for monitoring, alerting, incident detection, response, capacity management, and release safety.
Requirements
  • 3+ years of experience in developing and supporting distributed systems written in Java.
  • Experience with Disaster Recovery methods and processes.
  • A methodical approach to troubleshooting and problem-solving skills.
  • Experience in application lifecycle management tooling: JIRA/Confluence, Ansible, Vulnerability Remediation, CI/CD automation.
  • Experience implementing and managing Logging, Monitoring, and Alerting frameworks for hybrid cloud using tools such as Geneos, Grafana, InfluxDB, Splunk, Loki, or similar tools.
  • Understanding of RDBMS Database, Cloud Technology, Unix/Linux, Job scheduling e.g., Control-m or autosys.
  • Ability to lead technical conversations with various technical support groups.
  • Excellent communication skills and experience working in Agile methodology.

The estimated salary for this position is approximately €80,000 - €120,000 per year, depending on experience and qualifications.

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