Financial Services Specialist
1 dzień temu
As a key member of the Dla Piper GSC Poland Sp. z o.o. team, you will play a vital role in providing efficient and effective financial services to the firm.
Responsibilities:- Maintain and update financial systems, including rate cards, supplier details, and new lawyer setups, in line with company policies.
- Collaborate with teams, such as Pricing, to set up client/global agreements and support supplier creation and updates.
- Communicate effectively with internal and external stakeholders to handle rate queries, confirm bank details, and address customer requests.
- Manage Finance User Access processes and handle various ad-hoc requests related to rate and supplier management.
- Ensure all tasks are performed within agreed timelines, meeting SLAs and KPIs.
- Proactively seek opportunities for process improvements and implement enhancements.
- Assist with additional daily tasks as assigned by the Team Leader, ensuring compliance with company standards and guidelines.
- Very good English skills
- Ability to interact appropriately and effectively with customers (customer focus, expectations management skills)
- Ability to work in international diversified professional environment
- Willingness to learn new systems and tools supporting the daily work
- Very good knowledge of MS Office
- Highly developed interpersonal and communication skills: team work, patience, working well in fast-paced and changing environment, can-do attitude, diplomacy, discretion
- Focused on providing excellent customer service: a professional approach, score highly in terms of commitment and internal client care
- Experience of working in a Global Service Centre environment will be a strong asset
- Great opportunity to help shape and influence the overall design of GSC
- Opportunity to interact with multiple cultures in the dynamic organization
- Work atmosphere built on support and mutual respect
- Attractive set of benefits (sport cards, private healthcare for employees and family members language courses)
- Stable employment
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