Multilingual Support Specialist with Financial Expertise

6 godzin temu


Warszawa, Mazovia, Polska XTB Pełny etat
Join Our Team
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment? We're looking for a skilled Support Specialist to join our team

About Us
XTB is a leading global financial services provider, offering a wide range of products and services to individuals and institutions. Our mission is to empower our clients with innovative solutions and unparalleled support.

What We Offer
As a valued member of our team, you'll enjoy:
• Competitive compensation and benefits packages
• Ongoing training and professional development opportunities
• Collaborative work environment with a diverse team of experts
• Flexible work arrangements for optimal work-life balance
• Opportunities for career growth and advancement
• Recognition and rewards for outstanding performance

Your Responsibilities
In this role, you'll be responsible for:
• Providing excellent customer service and support through various channels
• Resolving customer complaints and issues promptly and professionally
• Collaborating with internal teams and external partners to drive business success
• Staying up-to-date on industry trends and market developments
• Developing and maintaining strong relationships with clients and stakeholders

Requirements
To excel in this role, you'll need:
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities
• Proficiency in MS Office and ability to learn new systems quickly
• Previous experience in customer-facing roles or financial services
• Higher education in economics or finance (or equivalent experience)

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