Multilingual Customer Experience Representative

7 godzin temu


Warszawa, Mazovia, Polska HAYS POLAND Sp. z o.o. Pełny etat
Company Overview
Hays Poland Sp. z o.o. is a leading employment agency registered in the Mazowieckie Voivodeship, providing top talent to international companies based in Warsaw.

Job Description
We are seeking a highly skilled Multilingual Customer Experience Representative to join our client - an international company based in Warsaw. As a key member of the team, you will be responsible for responding to customer inquiries via phone, email, and chat in a professional and timely manner.

Key Responsibilities:
- Respond to customer inquiries with empathy and efficiency.
- Resolve customer complaints and issues with strong problem-solving abilities and attention to detail.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with other departments to ensure customer satisfaction.

Requirements:
- Fluency in English and Italian, French, Spanish or other European language.
- Previous experience in customer service or a related field.
- Proficiency in using customer service software and tools.
- Excellent communication and interpersonal skills.

Benefits:
- Opportunities for career growth and development in a multinational company.
- A supportive and inclusive work environment.

What We Offer:
- The chance to work with a talented team and contribute to the success of a dynamic organization.
- The opportunity to develop your skills and expertise in a fast-paced and ever-changing industry.

Others:
- Hays Poland Sp. z o.o. is committed to diversity and inclusion in the workplace.

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