Technical Support Representative
7 godzin temu
Viking EMEA is a stable and growth-oriented company that values tradition, experience, and commitment. We are seeking an experienced Technical Support Representative to join our team in Warsaw.
Job Overview:As a Technical Support Representative, you will be responsible for providing technical support to our customers, helping them to understand and use our products effectively. You will also be responsible for identifying and resolving any technical issues that may arise, working closely with our technical team to ensure that our customers receive the best possible support.
Key Responsibilities:- Technical Support: Provide technical support to our customers, helping them to understand and use our products effectively.
- Issue Resolution: Identify and resolve any technical issues that may arise, working closely with our technical team.
- Product Knowledge: Develop and maintain a deep understanding of our products, including their features, benefits, and applications.
Requirements:
- Experience: At least 5 years of experience in a technical or customer service environment.
- Language Skills: Excellent command of English and Polish.
- Technical Knowledge: Good knowledge of IT tools, including Office suite and modern ERP systems.
- Communication Skills: Strong verbal and written communication skills, with the ability to work effectively in a team.
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