Technical Support Specialist Role

5 godzin temu


Warszawa, Mazovia, Polska Roche Pełny etat

At Roche, we are driven by a passion for innovation and a commitment to improving lives. As a Technical Support Specialist, you will play a critical role in delivering exceptional customer experiences and driving business growth.

Job Summary

The position is a temporary contract lasting 18 months, working as part of our external agency team. You will be based at our Diagnostics Office in Warsaw, where you will provide technical support and configuration services for analytical instruments and systems supplied by Roche.

Main Responsibilities
  • Dealing with support requests and queries from customers and staff via digital tools, phone, or email;
  • Providing technical support/configuration/installation/troubleshooting for analytical instruments or systems using phone and remote connection;
  • Conducting and designing customer and staff training programs;
  • Properly documenting all activities in the CRM system;
  • Cooperating with colleagues from the international team and taking responsibility for individual projects and goals;

We're looking for someone with:

  • Proficient Lithuanian language skills (mandatory);
  • A higher professional education or university degree in a technical or medical field (preferred);
  • Work experience with diagnostic instruments and in a medical laboratory (advantageous);
  • English communication skills - B1 Common European Framework of Reference; and
  • Demonstrated strong listening and communication skills when engaging with people, and being comfortable as part of a team.


  • Warszawa, Mazovia, Polska Randstad Pełny etat

    Company OverviewRandstad, a leader in their industry, is seeking a Technical Support Analyst to join our team.SalaryThis role offers an annual bonus of 10% and supplemental medical plan benefits.Job DescriptionWe are looking for a candidate who has experience in technical support, enjoys working with people, and is looking for an opportunity in a dynamic...


  • Warszawa, Mazovia, Polska Sigma Software Pełny etat

    About Sigma SoftwareWe are a rapidly growing US AdTech company, founded by three ex-Googlers. Our highly technical team is built on an excellent technological culture.Job DescriptionThe Senior Technical Support Engineer will be responsible for ensuring the availability, latency, performance, efficiency, and capacity planning of our Customer platforms. This...


  • Warszawa, Mazovia, Polska Randstad Polska Sp. z o.o. Pełny etat

    We are seeking a skilled Technical Support Professional to join our team. As a Help Desk Specialist, you will be the primary point of contact for customers requiring technical assistance with hardware and software issues.Job DescriptionThe successful candidate will provide timely and effective technical support to ensure minimal disruption to our clients'...


  • Warszawa, Mazovia, Polska Roche Pełny etat

    Job DescriptionAs a Technical Support Specialist for IT & Workflow at our Regional Customer Support Centre, you will be responsible for:- Handling support requests and queries received from customers and staff via phone or email regarding system placement for IVD (In Vitro Diagnostics).- Providing technical assistance for analytical instrument configuration,...


  • Warszawa, Mazovia, Polska HAYS POLAND Sp. z o.o. Pełny etat

    Job Title: Customer Service Specialist with French">We are seeking a highly skilled Customer Service Specialist with French to join our client, an international company based in Warsaw. As a member of our team, you will play a vital role in ensuring exceptional customer experiences through effective communication and issue resolution.">About the Job:">The...


  • Warszawa, Mazovia, Polska Viking EMEA Pełny etat

    Viking EMEA is a stable and growth-oriented company that values tradition, experience, and commitment. We are seeking an experienced Technical Support Representative to join our team in Warsaw.Job Overview:As a Technical Support Representative, you will be responsible for providing technical support to our customers, helping them to understand and use our...


  • Warszawa, Mazovia, Polska HAYS POLAND Sp. z o.o. Pełny etat

    We are seeking a highly skilled and motivated Administrative Support Specialist to join our dynamic team in Warsaw. This is a hybrid role, offering a blend of remote and in-office work.Key Responsibilities:Conduct and manage meetings, including taking minutesPrepare materials and presentations for the executive boardUtilize advanced skills in Excel and...


  • Warszawa, Mazovia, Polska Helprise Pełny etat

    Job Description:As an integral part of the Helprise team, the Administrative Support Specialist will play a vital role in ensuring the smooth operation of our office. This position requires strong organizational skills to create a productive work environment and support employees in their daily tasks.Key Responsibilities:Manage office supplies and inventory...


  • Warszawa, Mazovia, Polska TeamQuest Sp. z o.o. Pełny etat

    Company Overview: TeamQuest Sp. z o.o. is a rapidly growing IT company specializing in advanced cloud computing services, hosting, and e-commerce solutions.In partnership with 34 companies in the CEE region and over 300 partners worldwide, we offer our clients fast and flexible virtual servers, secure backup solutions, and a private cloud based on the...


  • Warszawa, Mazovia, Polska HAYS POLAND Sp. z o.o. Pełny etat

    About the RoleWe are looking for an IT Service Desk Specialist to provide exceptional support to our users. The successful candidate will be responsible for addressing technical issues and providing guidance on best practices, features, and workflows.Responsibilities:Provide first-line support to users, resolving technical issues and escalating complex...


  • Warszawa, Mazovia, Polska HAYS POLAND Sp. z o.o. Pełny etat

    Job DescriptionWe are seeking a skilled Technical Support Professional to join our Technology Solutions team. As the primary contact for users requiring assistance with our SaaS-based Order Management System (OMS), you will ensure seamless operations and minimal disruptions.Key Responsibilities:Address incoming requests via the ticketing system, ensuring...

  • Technical Lead Role

    5 godzin temu


    Warszawa, Mazovia, Polska Sportradar Pełny etat

    Job DescriptionAs an Engineering Leader at Sportradar, you'll be responsible for inspiring and growing software engineers in your team and across the organization. You'll lead engineering consistency and alignment across multiple teams, ensuring that our products meet the highest standards of quality and reliability.You'll work closely with cross-functional...


  • Warszawa, Mazovia, Polska Axiom Software Solutions Limited Pełny etat

    About the RoleWe are seeking a highly skilled Junior Backend Developer to join our team of experts in data engineering. As a key member of our team, you will play a crucial role in developing, testing, and deploying technical specifications from Solution Designers, Business Architects, and Business Analysts.The successful candidate will be responsible for...


  • Warszawa, Mazovia, Polska XTB Pełny etat

    Join Our TeamAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment? We're looking for a skilled Support Specialist to join our team!About UsXTB is a leading global financial services provider, offering a wide range of products and services to individuals and institutions. Our mission is to...


  • Warszawa, Mazovia, Polska Staff Partners Pełny etat

    Job Description:We are seeking a skilled Project Support Specialist to join our team at Staff Partners. The ideal candidate will provide administrative support to project teams, ensuring an efficient information workflow.In this role, you will be responsible for planning and organizing project meetings, preparing minutes and following up on action items, and...


  • Warszawa, Mazovia, Polska Raiffeisen Bank International AG Pełny etat

    OverviewThe role is part of the Raiffeisen Bank International AG team, focusing on the development and maintenance of payment systems.Skill RequirementsTo excel in this position, candidates should have experience with Oracle PL/SQL, TCP networking, Linux, bash scripting, and cryptography. Proficiency in ISO8583 protocol and knowledge of card payment...


  • Warszawa, Mazovia, Polska SupportYourApp Pełny etat

    About SupportYourAppSupportYourApp is a leading provider of outsourced customer support services for tech companies worldwide. With 8 global hubs and operations in over 30 countries, we deliver secure technical and customer support to clients across multiple languages.We pride ourselves on treating our team with the same care and respect as our clients,...


  • Warszawa, Mazovia, Polska JTI GBS Poland sp. z o.o. Pełny etat

    Company OverviewJTI GBS Poland is a global leader in providing legal technology solutions to support the success of our clients.Job DescriptionWe are seeking an experienced Legal Technology Specialist to join our team. The successful candidate will be responsible for providing support to users of legal technology solutions in a global legal organization.Key...


  • Warszawa, Mazovia, Polska Randstad Polska Sp. z o.o. Pełny etat

    Job DescriptionWe are seeking a highly skilled Business Development Specialist to collaborate with a global leader in the financial services industry. This role offers an opportunity to work on dynamic projects that support business-critical operations, drive innovation, and enhance organizational efficiency.The successful candidate will act as a liaison...


  • Warszawa, Mazovia, Polska Devire Pełny etat

    At Devire, we're on the lookout for a seasoned professional to spearhead our ERP systems initiatives. As a Senior MS Dynamics 365 Specialist, you'll be responsible for designing and implementing cutting-edge solutions that drive business growth.Key Responsibilities:Develop and execute technical strategies for ERP system implementationCollaborate with...