Customer Service Representative with Excellent Communication Skills

13 godzin temu


Warszawa, Mazovia, Polska Grafton Recruitment Sp. z o.o. Pełny etat
Job Description

We are seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills in both French and English, as well as a strong background in customer service.

Key Responsibilities:
  • Process orders efficiently and effectively, ensuring customer satisfaction;
  • Provide exceptional customer service via phone and email, responding to inquiries and resolving issues promptly;
  • Collaborate closely with internal departments to ensure seamless order execution and minimize errors;
  • Manage return processes and resolve any related issues in a timely manner;
Requirements:
  • Proficiency in written and verbal communication in French (minimum B2 level) and English (minimum B2 level);
  • Previous experience in logistics, supply chain, business administration, or customer service (SSC/BPO) is an advantage;
  • Excellent communication and customer service skills, with the ability to work effectively in a fast-paced environment;
  • Eligibility to access the Polish labor market.
Benefits

Our company offers a range of benefits to support your professional growth and well-being, including:

  • Lots of development opportunities within the company;
  • Hybrid mode work arrangement, allowing you to balance office and remote work;
  • Office located in Mokotów, Warsaw;
  • Standard business working hours (8-16 or 9-17).
Why Choose Us?

At Grafton Recruitment Sp. z o.o., we value our employees' growth and contributions. As a leading recruitment agency, we offer a dynamic and supportive work environment that fosters collaboration and innovation.



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