Customer Service Representative with Excellent Communication Skills
13 godzin temu
We are seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills in both French and English, as well as a strong background in customer service.
Key Responsibilities:- Process orders efficiently and effectively, ensuring customer satisfaction;
- Provide exceptional customer service via phone and email, responding to inquiries and resolving issues promptly;
- Collaborate closely with internal departments to ensure seamless order execution and minimize errors;
- Manage return processes and resolve any related issues in a timely manner;
- Proficiency in written and verbal communication in French (minimum B2 level) and English (minimum B2 level);
- Previous experience in logistics, supply chain, business administration, or customer service (SSC/BPO) is an advantage;
- Excellent communication and customer service skills, with the ability to work effectively in a fast-paced environment;
- Eligibility to access the Polish labor market.
Our company offers a range of benefits to support your professional growth and well-being, including:
- Lots of development opportunities within the company;
- Hybrid mode work arrangement, allowing you to balance office and remote work;
- Office located in Mokotów, Warsaw;
- Standard business working hours (8-16 or 9-17).
At Grafton Recruitment Sp. z o.o., we value our employees' growth and contributions. As a leading recruitment agency, we offer a dynamic and supportive work environment that fosters collaboration and innovation.
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