Customer Service Ambassador with Multilingual Expertise
6 godzin temu
Customer Service Ambassador with Multilingual Expertise
Job Overview
- The Customer Service Specialist will be responsible for providing exceptional support to clients across multiple languages, including English, German, and French.
Key Responsibilities:
- Contacting clients via phone and email to address their queries and concerns.
- Overseeing guest reservations and ensuring seamless check-in/check-out experiences.
- Performing administrative tasks in various VISIONAPARTMENTS locations, maintaining accuracy and attention to detail.
- Collaborating with the VMS system after completing training sessions.
- Supervising cameras in our locations and taking prompt actions if necessary, particularly during night shifts.
Requirements and Qualifications:
- Fluent English language skills (at least B2 level), with additional languages such as German or French being a significant asset.
- Strong customer focus, developed time management and organizational skills.
- Accuracy, reliability, responsibility, and flexibility are essential traits.
- Ability to work under pressure and effectively manage multiple concurrent tasks.
- Flexibility and availability of at least 60-80 hours per month.
What We Offer:
- Opportunities to work within an international company with a well-established market position.
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