Customer Service Expert with French Language Skills

6 godzin temu


Warszawa, Mazovia, Polska HAYS POLAND Sp. z o.o. Pełny etat

Company Overview

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Hays Poland Sp. z o.o. is an international employment agency dedicated to providing top talent to clients across various industries.

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Salary Information

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We offer competitive salary packages that reflect the value of our candidates and their skills.

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Job Description

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As a Customer Service Specialist with French, you will be responsible for handling customer inquiries and issues via phone, email, and chat in a professional and timely manner. You will also maintain detailed records of customer interactions and transactions.

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Key Responsibilities:

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  • Respond and handle customer requests in a professional and timely manner.">
  • Resolve customer complaints and issues with empathy and efficiency.">
  • Maintain detailed records of customer interactions and transactions.">
  • Collaborate with other departments to ensure customer satisfaction.">
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Requirements:

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  • French and English (both written and spoken - min. B2 level).">
  • Previous experience in customer service or a related field.">
  • Proficiency in using customer service software and tools.">
  • Familiar with ERP's system (SAP knowledge will be an asset).">
  • Excellent communication and interpersonal skills.">
  • Strong problem-solving abilities and attention to detail.">
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Benefits

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We offer opportunities for career growth and development in a multinational company and a supportive and inclusive work environment.

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Others

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Hays Poland Sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.



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