Customer Service Specialist
6 godzin temu
At Viking EMEA, we are seeking an experienced Customer Service Specialist to join our team in Warsaw. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible support.
Job Description:- Customer Communication: You will be the first point of contact for our customers, providing them with product information, answering their questions, and resolving any issues they may have.
- Quote Preparation: You will prepare and follow up on quotes, working closely with our commercial team to ensure that our customers receive the best possible prices and terms.
- Order Processing: You will process and follow up on incoming orders, ensuring that our customers receive their products on time and in good condition.
Requirements:
- Experience: At least 5 years of experience in a commercial or customer service environment.
- Language Skills: Excellent command of English and Polish.
- Technical Knowledge: Good knowledge of IT tools, including Office suite and modern ERP systems.
- Communication Skills: Strong verbal and written communication skills, with the ability to work effectively in a team.
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