Global Customer Service Specialist

7 godzin temu


Warszawa, Mazovia, Polska HAYS POLAND Sp. z o.o. Pełny etat

We are seeking a skilled and dedicated Customer Service Specialist to join our Client's team. The ideal candidate will be responsible for providing top-notch customer service via email, ensuring timely and efficient resolution of inquiries and issues.

Key Responsibilities:
  • Respond to customer inquiries in a professional and courteous manner.
  • Provide accurate information about our services and address customer concerns.
  • Collaborate with other departments to resolve complex issues.
  • Maintain detailed records of customer interactions and transactions.
  • Identify and escalate priority issues to the appropriate channels.

To be successful in this role, you will require fluency in English and Portuguese (both written and spoken), as well as previous experience in customer service, preferably in SSC industry.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A supportive and dynamic work environment.


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