Customer Service Professional with Global Outlook

6 godzin temu


Warszawa, Mazovia, Polska XTB Pełny etat
Company Overview
XTB is a renowned global financial services company, providing innovative solutions to its clients. As a key player in the industry, we offer a dynamic and collaborative work environment that fosters growth and development.

Job Description
We are seeking an exceptional Customer Support Specialist to join our team, supporting customers with Hungarian and English language proficiency. Key responsibilities include:
• Providing top-notch customer service through proactive issue resolution and timely communication
• Building strong relationships with clients by actively listening to their needs and concerns
• Collaborating with internal departments and external branches to ensure seamless customer experience
• Monitoring financial markets and staying up-to-date on industry trends
• Maintaining accurate client data within the CRM system

Required Skills and Qualifications
To succeed in this role, you will need:
• Excellent verbal and written communication skills in both Hungarian and English
• Strong analytical and problem-solving abilities
• Proficiency in MS Office and ability to learn new systems quickly
• Previous experience in customer-facing roles or financial services
• Higher education in economics or finance (or equivalent experience)

Benefits
As an XTB employee, you can enjoy:
• A competitive salary package
• Hybrid work arrangements for optimal flexibility
• Quarterly bonuses for outstanding performance
• Ongoing training and professional development opportunities
• A young, dynamic team with a startup atmosphere
• Opportunities for international projects and collaboration
• Complimentary sport subscription and private healthcare benefits
• Training budget and modern office facilities

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