Customer Support Specialist with Nordic Language Proficiency
21 godzin temu
At ManpowerGroup Sp. z o.o., we are committed to helping our clients find the right talent for their businesses. As a leading global workforce solutions company, we have over 70 years of experience in delivering innovative staffing and recruitment services to organizations around the world.
About the JobWe are currently seeking a highly skilled Customer Support Advisor with Nordic Languages to join our team. As a key member of our customer support team, you will be responsible for providing top-notch support to our clients through various communication channels.
Key Responsibilities:- Provide exceptional customer support to clients across multiple countries.
- Handle inquiries related to contracts, billing, and technical issues in a timely and professional manner.
- Assist both B2B and B2C clients as first and second-line support.
- Process customer complaints with empathy and professionalism.
- Conduct outbound calls for administrative tasks such as feedback collection or payment reminders.
To be successful in this role, you will need to possess the following skills and qualifications:
- Fluency in Norwegian, Swedish, Danish, or Finnish (C1 level) and English (B2 level).
- At least 6 months of experience in customer service.
- Strong communication skills and a service-oriented mindset.
- Basic administrative and technical knowledge.
- Norwegian/Danish: Availability to work 5 days a week in rotating shifts (Mon-Fri: 9:00-19:00, Weekends: 10:00-16:00).
- Finnish: Availability to work 5 days a week in rotating shifts (Mon-Fri: 8:00-18:00).
- Norwegian/Swedish: Availability to work 5 days a week in rotating shifts (Mon-Fri: 8:00-20:00, Weekends: 10:00-20:00).
We offer a competitive salary, benefits, and opportunities for growth and development. Our employees enjoy working in a dynamic, high-energy environment and have access to professional training and development programs. If you are passionate about delivering exceptional customer support and are fluent in one of our target languages, we encourage you to apply for this exciting opportunity.
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