Customer Experience Ambassador

8 godzin temu


Kraków, Lesser Poland TTEC Pełny etat

About TTEC

TTEC is a global company that specializes in delivering exceptional customer experiences. We have been helping businesses build engaged, pleased, and profitable customer relationships since 1982.

Our team of experts works with leading brands to provide human-centric solutions that drive business growth. We use a combination of technology and empathy to create personalized experiences for customers.

At TTEC, we believe that diversity and inclusion are essential to our success. We strive to reflect the communities we serve by creating a workplace culture that values and empowers individual perspectives.

We are proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description

We are looking for a Sales Development Representative to join our team in Krakow, Poland. As a Sales Development Representative, you will play a key role in building relationships with current and future customers.

Your primary responsibilities will include:

  • Performing internet-based research to identify potential customers and their needs
  • Engaging with customers through phone, email, and messaging platforms
  • Providing demonstrations and presentations to introduce solutions to prospective clients
  • Scheduling meetings with sales executives and consultants
  • Collaborating with assigned sales executives and consultants to ensure understanding of strategy and goals
  • Meeting monthly measurements and quotas
  • Managing meetings and opportunities in our customer relationship management system

Requirements

To be successful in this role, you will need:

  • 2+ years of sales experience and business-to-business (B2B) sales experience
  • English language skills, minimum C1 level
  • Ability to develop relationships with clients over the phone
  • Openness to self-improvement and appreciation for training opportunities
  • Knowledge of competitor vertical and industry trends
  • Ability to navigate through several web applications simultaneously

Benefits

We offer a range of benefits to support your career development and well-being, including:

  • Supportive team environment
  • Inclusive culture and community-minded organization
  • Global team of curious lifelong learners guided by our company values
  • Relocation package, VISA, and Work Permit reimbursement if needed
  • Private Luxmed medical care, including dental care and eye care plan
  • Flexible working hours
  • Partial language course reimbursement program
  • Tuition program for sales courses and studies

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