Customer Service Representative
1 dzień temu
We are seeking a highly motivated and organized Customer Service Specialist to join our team at Edgewell Personal Care. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing orders, and ensuring compliance with internal procedures.
Key Responsibilities- Process incoming customer orders via email and EDI
- Book invoices for customers
- Manage product availability via system database
- Monitor deliveries to customers
- Handle customer complaints and issues, liaising with colleagues or managers to find solutions
- Provide high-quality service, advice, and technical support to customers
- Maintain regular contact with customers via telephone and email
- Monitor stock orders and issue invoices and credit notes
- Prepare documents and reports for future reference
- Cooperate with carriers and warehouse companies
To be successful in this role, you will need:
- Experience in customer service or administration, ideally in FMCG consumer goods
- University degree
- Fluency in spoken and written English and Polish
- MS Office and SAP literacy
We offer a collaborative and inspiring work environment, excellent opportunities for learning and development, and the chance to work with a global consumer goods business with a portfolio of over 25 brands.
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Błonie, Mazovia, Polska Edgewell Personal Care Brands, LLC Pełny etatAbout the RoleWe are seeking a highly skilled and motivated Customer Service Specialist to join our team at Edgewell Personal Care Brands, LLC. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers in Poland.Key ResponsibilitiesProcess incoming customer orders via email...
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