Business Support Specialist
6 dni temu
Job Overview:
- As a Sales Support Specialist, you will play a crucial role in supporting our sales teams, handling administrative tasks, analyzing market and competitor data, and resolving minor key merchant queries.
- Your primary responsibility will be to assist in the onboarding process of big merchants, gathering necessary documents, following internal processes, and facilitating Risk-DS merchants verification.
Key Responsibilities:
- Administrative Task Management: Handle various administrative tasks, such as document preparation, data analysis, and query resolution, to ensure smooth operations.
- Market Analysis: Conduct market analysis to stay updated on trends, new products, features, and strategies, enabling informed decision-making.
- Risk-DS Merchants Verification: Facilitate the verification process of Risk-DS merchants, ensuring compliance with internal procedures.
- Training and Development: Provide training to new sales members, equipping them with the necessary skills to excel in their roles.
- QBRs and Meetings: Collect data and other materials required for Quarterly Business Reviews (QBRs) and meetings with big merchants.
Requirements:
- Sales Experience: Minimum 3 years of direct B2B sales experience.
- Industry Knowledge: Strong understanding of the SMB landscape, including trends, challenges, and opportunities.
- Cross-Functional Collaboration: Ability to work effectively across internal teams, fostering cooperation and sharing insights.
- Language Skills: Fluency in English, both written and spoken.
- CRM Proficiency: Familiarity with CRM software – Salesforce (not obligatory).
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