Aktualne oferty pracy związane z Technical Support Specialist - Poznań, Greater Poland - TN Poland
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Global Technical Support Engineer
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Poznań, Greater Poland TN Poland Pełny etatSocial network you want to login/join with:Client:PayULocation:Job Category:OtherEU work permit required:YesJob Reference:9700b37f04b7Job Views:2Posted:15.03.2025Expiry Date:29.04.2025Job Description:About PayU: PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East...
Technical Support Specialist
2 tygodni temu
We are seeking a highly skilled Technical Support Specialist to join our team at TN Poland. This is an exciting opportunity for someone with a strong background in engineering and excellent communication skills.
Job Description:- Analyse customer requests, taking responsibility for them until they are resolved.
- Investigate, diagnose, identify solutions, and resolve issues, following standard procedures and instructions, or proper escalation to the appropriate internal teams.
- Provide continuous feedback to customers on requested issues via phone or systems used.
- Prioritise and manage several open issues simultaneously.
- Prepare reports and document technical knowledge in the form of procedures or instructions, and improve the existing ones.
This role requires strong analytical and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. If you have experience in a customer support/service role and are looking for a new challenge, please apply.
