ServiceNow Developer and IT Operations Manager

1 miesiąc temu


Warszawa, Polska emagine Polska Pełny etat
Job Description

We are seeking a highly skilled ServiceNow developer and IT operations manager to join our team at emagine Polska.

The ideal candidate will have a strong background in ServiceNow administration and development, as well as experience with ITSM and other modules. They will also possess excellent communication skills, both written and verbal.

About the Job:

  • Manage daily operations of the ServiceNow platform, ensuring high availability and stability.
  • Develop and customize ServiceNow applications based on business needs.
  • Integrate ServiceNow with other systems and tools.
  • Automate workflows and processes to increase efficiency.
  • Troubleshoot and resolve issues in a timely manner.
  • Document system changes and updates.
  • Provide technical support and training to ServiceNow users.
  • Design and develop comprehensive reports and dashboards to track performance metrics and KPIs.

About Us:

emagine Polska is an IT services company from Norway with a remote work option of 2 days/week onsite from Warsaw (Mokotów). We offer competitive salaries and benefits, including equipment provided by the client (HP).

Requirements:

  • Bachelor's degree in computer science, information technology, or a related field.
  • At least 4 years of experience in ServiceNow administration and development.
  • Experience with ITSM and other modules.
  • Certifications in ServiceNow are a plus.
  • Strong understanding of ITIL processes and best practices.
  • Experience with JavaScript, HTML, CSS, and REST/SOAP APIs.
  • Professional English verbal and written communication skills.

Benefits:

  • Competitive salary: 100,000 - 120,000 PLN per year (based on experience).
  • Equipment provided by the client (HP).
  • Remote work option with 2 days/week onsite from Warsaw (Mokotów).
  • Flexible project length with 24 months contracts + prolongations.
  • Max once/twice per 3 months business trips to Norway or less.


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