ServiceNow Platform Manager
5 dni temu
We are seeking an experienced ServiceNow Platform Manager to join our team at emagine Polska.
This is a remote work opportunity with 2 days/week onsite from Warsaw (Mokotów).
The project language is English, and we expect business trips to Norway or less once/twice per 3 months.
The contract length is 24 months with possible prolongations.
Key Responsibilities:- Manage daily operations of the ServiceNow platform.
- Develop and customize ServiceNow applications based on business needs.
- Integrate ServiceNow with other systems and tools.
- Automate workflows and processes to increase efficiency.
- Troubleshoot and resolve issues to ensure high availability and stability.
- Document system changes and updates.
- Provide technical support and training to ServiceNow users.
- Design and develop comprehensive reports and dashboards to track performance metrics and KPIs.
A diverse team with various areas of responsibility, including Quality, Knowledge, and systems like ServiceNow and Cisco.
Broad competence team focused on cooperation and learning from each other.
Requirements:Education:- Bachelor's degree in computer science, information technology, or a related field.
- At least 7 years of experience in ServiceNow administration and development.
- Experience with ITSM and other modules as a plus.
- Certifications in ServiceNow (e.g., Certified System Administrator, Certified Application Developer) are a plus.
- Strong understanding of ITIL processes and best practices.
- Experience with JavaScript, HTML, CSS, and REST/SOAP APIs.
- Professional English verbal and written communication skills.
- Good communication and collaboration skills.
- Ability to work independently and take initiative.
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