European Customer Experience Coordinator
4 dni temu
Join a dynamic team of professionals as a Customer Experience Coordinator, where you will play a key role in shaping our customer service strategy.
In this role, you will have the opportunity to work with a diverse group of customers, using your linguistic skills to communicate effectively and build strong relationships.
About the PositionAs a Customer Service Agent with Hungarian, you will be responsible for managing customer interactions, responding to queries, and escalating complex issues when necessary.
Main Responsibilities- Delivering exceptional customer service through phone, email, or chat.
- Providing clear and concise explanations to customers, resolving queries promptly.
- Working collaboratively with internal teams to address customer concerns.
- Maintaining accurate records and contributing to continuous improvement initiatives.
- Excellent Hungarian language skills (C1/C2 level) and good English language skills.
- Customer-focused attitude and effective communication skills.
- Basic computer literacy and familiarity with Microsoft Office software.
- Ability to work independently and as part of a team.
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