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Documentation Specialist

1 tydzień temu


Kraków, Lesser Poland TN Poland Pełny etat
Job Description:

About the Role:

We are seeking a highly motivated and skilled Technical Documentation Writer to join our team. As a Technical Documentation Writer, you will be responsible for creating high-quality documentation that supports the development and deployment of our enterprise applications.

Key Responsibilities:

  1. Design and implement comprehensive documentation solutions for assigned product areas, including scope definition, requirements analysis, documentation plan design, hands-on analysis and testing, and content authoring and publication.
  2. Provide thought-leadership to fellow team members and contributing members of the cross-functional organization in the design and implementation of technical documentation solutions.
  3. Work directly with project stakeholders to achieve agreement on proposed deliverables and ensure they satisfy required business needs.
  4. Evaluate software products and provide feedback to Product Management and Development teams as appropriate to improve internal functions and usability.
  5. Identify gaps in documentation and develop executable plans to address them.

Requirements:

  • Bachelor's Degree or equivalent experience.
  • 1-3 years of relevant experience.
  • Working knowledge of DITA and HTML.
  • Familiarity with object-oriented software development concepts and technologies.
  • Demonstrable technical writing and editing skills; ability to explain complex concepts and processes clearly and effectively.
  • Good communication skills in English.
  • CRM software experience a plus.

Benefits:

  • A highly collaborative environment for designing and developing new ideas and features.
  • An ever-changing business landscape that adapts, scales, and performs.
  • Many opportunities for development – an extensive onboarding training, budget for conferences, area for own training initiatives, possibilities of working in other global offices for a few weeks.
  • Attractive salary and benefits package (Medical Care, Group Insurance, Multisport Card, English lessons, and many more).
  • Working in a friendly atmosphere in an international environment – in a very hi-tech new office with chillout and games rooms.
  • Felling the power of social spirit – we support many team and sports initiatives.