Marketing and Customer Experience Leader
7 dni temu
Overview:
\TN Poland is seeking a skilled Business Controller to lead our customer activation efforts. The ideal candidate will possess a strong analytical mindset, business acumen, and ability to drive results-oriented initiatives.
\About the Job:
\- Develop customer-centric targets: Create measurable KPIs and clear goals related to customer base and experience, loyalty, brand development, performance media revenue, and traffic.
- Coordinate cross-functional teams: Work closely with teams to follow up on costs and performance of brand and sales activation campaigns, customer base, and customer/brand experience.
- Analyze data: Identify trends, make informed decisions, and optimize media campaigns and investments.
Requirements:
\- 3+ years of experience: Proven track record in a Business Controller role preferably in marketing, media, and/or CRM in an agency or retail company.
- Strong analytical skills: Ability to analyze data, identify trends, and make informed decisions.
- International experience: Experienced working in an international environment, managing teams across complex setups, multiple locations, and familiar with digital/tech and omni-ways of working.
What We Offer:
\- Development opportunities: Extensive development opportunities, staff discount card, and inclusion in the H&M Incentive Program – HIP.
- Benefits package: Attractive benefits package, including 25% discount in all H&M brands, sport card or Multilife Program access, life insurance, private medical insurance, and glasses compensation.
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