Customer Success Coordinator

6 dni temu


Bydgoszcz, Kujawsko-Pomorskie, Polska TN Poland Pełny etat
Responsibilities

The Operations Support Associate will be responsible for coordinating repair activities, communicating with customers, and collaborating with internal teams to ensure seamless repair processes.

This role requires strong analytical, problem-solving, and communication skills to drive customer satisfaction and operational efficiency.

Key Responsibilities
  • Collaborate with internal teams to prioritize repairs and meet customer expectations.
  • Analyze data to support customer queries and drive improvement initiatives.
  • Communicate effectively with customers through various channels to ensure timely resolution of issues.
  • Collaborate with internal stakeholders to improve EMEA entities' operational efficiency.
Requirements
  • Prior experience in a similar role with customer-facing knowledge.
  • Able to work in a fast-paced environment and adapt to changing priorities.
  • Excellent communication and problem-solving skills.
  • Proficient in Microsoft Excel and other Office365 applications.
  • Strong understanding of English and Polish language.


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