Integration Specialist Support Professional

3 tygodni temu


Warszawa, Mazovia, Polska Worldline Pełny etat
Job Description

We are seeking a highly skilled Integration Specialist Support Professional to join our team at Worldline. This is a fantastic opportunity for an experienced professional to make a real impact in the global payments technology industry.

About the Role:

  • You will play a key role in supporting integrators in the testing process to validate integrated solutions, ensuring seamless payment acceptance across various industries.
  • Acting as a liaison between integrators and our technical teams, you will resolve system defects and coordinate integration processes to meet business specifications.
  • Providing technical assistance, you will troubleshoot and resolve integration errors, ensuring minimal downtime for our clients.
  • You will work closely with integrators, partners, and third parties to process requests, update systems, and execute recurring tasks according to SLAs and quality requirements.
  • In addition, you will participate in projects, actively cooperate with the team, and work on resolution and follow-up of customer issues escalating to technical support teams.

What We Offer:

  • A competitive salary range of $80,000 - $110,000 per annum, based on location and experience.
  • The opportunity to work with inspiring colleagues, be empowered to learn, grow, and accelerate your career in a dynamic and growing business and international organization.
  • A comprehensive benefits package, including private medical & life insurance, MyBenefit Platform, holiday allowance, public transportation allowance, meal allowance, semi-annual bonus, and glasses/lenses reimbursement.

Requirements:

  • Problem-solving, analytical, and troubleshooting skills.
  • Knowledge of networking concepts, technology, and data exchange: TCP/IP, VPN, SSL, serial communication.
  • Customer-oriented experience and strong client focus.
  • Good verbal and written business communication skills in English.
  • Fluency in Polish.
  • Organizational and conceptual skills.
  • Advanced knowledge of Microsoft, project tools, and applications, and affinity for handling applications.
  • Excellent communication and interpersonal skills with a strong willingness to evolve in a dynamic and growing business and international organization.
  • Technical education with at least 2 years of experience within the electronic payments business.
  • Experience supporting POS terminals and integrations (cash register, vending machines) would be advantageous.

About Us:

At Worldline, we're driven by a strong purpose to do good and recognized as top 1% the most sustainable companies in all sectors worldwide. We're committed to shaping the future of payments and providing our employees with opportunities to grow and develop their careers.


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