Integration Specialist Support Professional
3 tygodni temu
We are seeking a highly skilled Integration Specialist Support Professional to join our team at Worldline. This is a fantastic opportunity for an experienced professional to make a real impact in the global payments technology industry.
About the Role:
- You will play a key role in supporting integrators in the testing process to validate integrated solutions, ensuring seamless payment acceptance across various industries.
- Acting as a liaison between integrators and our technical teams, you will resolve system defects and coordinate integration processes to meet business specifications.
- Providing technical assistance, you will troubleshoot and resolve integration errors, ensuring minimal downtime for our clients.
- You will work closely with integrators, partners, and third parties to process requests, update systems, and execute recurring tasks according to SLAs and quality requirements.
- In addition, you will participate in projects, actively cooperate with the team, and work on resolution and follow-up of customer issues escalating to technical support teams.
What We Offer:
- A competitive salary range of $80,000 - $110,000 per annum, based on location and experience.
- The opportunity to work with inspiring colleagues, be empowered to learn, grow, and accelerate your career in a dynamic and growing business and international organization.
- A comprehensive benefits package, including private medical & life insurance, MyBenefit Platform, holiday allowance, public transportation allowance, meal allowance, semi-annual bonus, and glasses/lenses reimbursement.
Requirements:
- Problem-solving, analytical, and troubleshooting skills.
- Knowledge of networking concepts, technology, and data exchange: TCP/IP, VPN, SSL, serial communication.
- Customer-oriented experience and strong client focus.
- Good verbal and written business communication skills in English.
- Fluency in Polish.
- Organizational and conceptual skills.
- Advanced knowledge of Microsoft, project tools, and applications, and affinity for handling applications.
- Excellent communication and interpersonal skills with a strong willingness to evolve in a dynamic and growing business and international organization.
- Technical education with at least 2 years of experience within the electronic payments business.
- Experience supporting POS terminals and integrations (cash register, vending machines) would be advantageous.
About Us:
At Worldline, we're driven by a strong purpose to do good and recognized as top 1% the most sustainable companies in all sectors worldwide. We're committed to shaping the future of payments and providing our employees with opportunities to grow and develop their careers.
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