Customer Support Specialist
19 godzin temu
We are seeking a skilled and dedicated Customer Support Specialist to join our team at Ryanair Sun. As a key member of our support team, you will be responsible for providing exceptional service to our customers through various communication channels.
The successful candidate will possess excellent interpersonal skills, a proactive approach, and the ability to work under pressure while maintaining a diplomatic and tactful demeanor. Previous experience in a customer-facing role within the airline or airport industry would be highly advantageous.
As a Customer Support Specialist, you will be expected to:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Liaise with Ground Operations and Training Departments regarding airport issues
- Monitor delays and notify passengers accordingly
- Create and edit pre-departure communications for customers
- Perform general administration duties such as refunds and user access management
In return for your hard work and dedication, you can expect a competitive salary of approximately €30,000 per annum, plus a range of benefits including corporate products and services at discounted prices and opportunities to attend integration events.
If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity to join our team.
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