Service Management Expert

4 dni temu


Kraków, Lesser Poland Capgemini Pełny etat
Your Key Responsibilities

As a SIAM Consultant, you will oversee specific work/tasks or process streams, ensuring ITIL-aligned processes, procedures, and work instructions are produced to the required standard and are trained upon.

You will need to provide training to clients and internal team members, demonstrating strong analytical skills to evaluate critical information collected from multiple sources.

This role requires experience in any of the ITIL Service Management Process domain (IT Asset Management Lifecycle processes as a plus).

Awareness of technologies and good practices that support ITSM solutions, integrations, including CMDB and auto-discovery tooling, is essential.



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