Customer Experience Expert with Sales Focus
2 tygodni temu
At TTEC, we're passionate about delivering exceptional customer experiences. As a Digital Sales Representative with Polish-English skills in Krakow, you'll play a crucial role in creating and executing amazing customer experiences while also #ExperienceTTEC, an award-winning employment experience and company culture.
What You'll be Doing?
- You'll work effectively to service, enhance, and build relationships with current and future customers.
- Focused on achieving revenue quotas, you'll provide professional customer service to commercial, public sector, or consumer customers.
- You'll analyze and strategize how to manage and upsell accounts, contact existing customers for consultations, and problem-solve with clients to provide the best-selling solutions for their advertising campaigns.
- You'll navigate clients to implement campaign suggestions, build strong and trusting relationships by optimizing their accounts using your analytical skills, and increase program revenue.
- You'll meet personal productivity requirements (KPIs) daily while being a team player contributing to overall team sales targets.
Requirements
- Verbal and written bilingual communication skills in both Polish and English.
- Sales aptitude.
- Goal orientation.
- Computer savvy.
- Reside in or able to relocate to the Krakow area.
Compensation
- A base wage of approximately 6,500 PLN per month, plus quarterly performance-based commission.
- Anniversary bonus.
- Generous relocation package of 2,000 PLN net.
- Private Luxmed medical care, including dental care and eye care plan (glasses reimbursement).
- Multisport Card.
- Flexible working hours and additional days of annual leave.
- Partial language course reimbursement program and tuition program for sales courses and studies.
- Transportation Allowance up to 80 PLN net per month for KKM public transport.
About Your Role
We'll train you to be a subject matter expert in your field, so you can confidently provide the highest level of service possible through voice, chat, or email interactions. We trust you already possess a caring and supportive nature that will shine through as you help customers. You'll have the opportunity to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
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