Implementation Support Specialist

1 dzień temu


Łódź, Łódź Voivodeship, Polska Axalta Pełny etat
Job Title: Implementation Support Specialist

We are seeking a highly skilled Implementation Support Specialist to join our team at Axalta. As a key member of our sales operations team, you will play a crucial role in managing the customer experience on a day-to-day basis.

Key Responsibilities:
  • Provide Level 1 support to sales operations, customers, and distribution partners.
  • Oversee the onboarding of users and accounts.
  • Engage closely with regional sales teams and distributors/importers to foster new platform adoption and effective use.
  • Generate and deliver basic reports and analyses.
Requirements:
  • Bachelor's degree in business, marketing, or a related discipline.
  • Excellent communication skills.
  • Good understanding and practice of digital tools, software, and ecosystem.
  • Digital savvy.
  • Proficiency in Salesforce.com.
  • Project management abilities are advantageous.
  • Competency in digital analytics and data analysis.
  • An understanding of business fundamentals and operational processes.
  • Proficiency in English language (written and spoken) is mandatory. A second EU language preferred.
  • Level 1 support experience and/or customer service/sales background desirable.

Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle, and Commercial Vehicle, across North America, EMEA, Latin America, and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We've recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.



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