Service Delivery Excellence Specialist
5 dni temu
We are seeking an experienced Service Delivery Excellence Specialist to join our team at TN Poland. As a key member of our organization, you will play a vital role in driving service delivery excellence and leading the design of innovative services.
About the RoleThis is an exceptional opportunity for an experienced professional to shape the future of our services and drive continuous improvement. You will collaborate closely with cross-functional teams to identify new business opportunities and stay ahead of technology trends.
As a Service Delivery Excellence Specialist, your primary responsibility will be to design and implement best-in-class service delivery models that meet current market demands. You will work closely with our Product Manager and stakeholders to refine service delivery, leveraging feedback and metrics to enhance service quality.
Your expertise will guide the service lifecycle, focusing on Support and Managed Services among others. You will contribute to the enhancement of Microsoft and SoftwareOne's Design and Delivery framework, driving innovation through automation and best practices.
Key Responsibilities:- Service Delivery Model Design: Design and implement a cost-efficient service delivery model at both group and regional levels, aligned with on-the-ground experiences and improvement suggestions.
- Service Delivery Model Efficiency Improvements: Review delivery efficiency and costs versus contribution margins, and seek opportunities to automate or re-balance in collaboration with the Product Manager.
-
Delivery Excellence Specialist
1 dzień temu
Warszawa, Mazovia, Polska Matchtech Pełny etatAbout the JobWe are seeking a highly skilled Delivery Excellence Specialist to join our team. The successful candidate will have extensive experience in project management, with a focus on delivering high-quality results on time and within budget.The Delivery Excellence Specialist will be responsible for driving continuous improvement of processes around...
-
Delivery Excellence Manager
11 godzin temu
Warszawa, Mazovia, Polska N-iX Pełny etatN-iX OverviewN-iX is a Ukrainian-based IT company that provides software development services to international clients. With over 20 years of experience, we've established ourselves as experts in finance, healthcare, hospitality, telecom, and other industries.We are seeking an experienced Delivery Excellence Manager to join our organization. In this role,...
-
Delivery Excellence Manager
4 tygodni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatDelivery Excellence Manager (m/f/d)You will drive strategic improvements in delivery performance, optimize supply chain and transport processes, and enhance the customer experience.Key Responsibilities:Monitor and analyze delivery performance metrics, including on-time delivery rates, order accuracy, and customer feedback.Identify and drive continuous...
-
Service Delivery Excellence Specialist
2 dni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatDelivering Results:As a Customer Delivery Manager, you will be responsible for leading internal teams to deliver programs effectively. You will build plans and execute on delivery timelines, managing risks and issues with internal and external stakeholders.Key Skills and Qualifications:Program delivery experience in a customer-facing environment.Business and...
-
Service Delivery Excellence Manager
6 dni temu
Warszawa, Mazovia, Polska JTI Pełny etatJob SummaryThis Service and Quality Delivery Manager position at JTI focuses on ensuring the effectiveness of the company's consumer data platform and marketing automation tools. The ideal candidate will have expertise in system stability, incident resolution, and user support, as well as experience working with third-party vendors.Main...
-
Delivery Excellence Coordinator
6 dni temu
Warszawa, Mazovia, Polska TRIGO ADR Americas Pełny etatAbout the Role:We are seeking a Delivery Assurance Specialist to serve as a liaison between our customers and their supplier base. The successful candidate will have 5-10 years of manufacturing experience, preferably in Machine Shop/Sheet Metal, and a Bachelor's degree in supply chain management or a related field.This role requires solid analytical and...
-
Service Delivery Manager
4 tygodni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatService Delivery ManagerWe are seeking an IT Service Delivery Manager to ensure the quality of IT services meets the needs of the business, supporting the management of the delivery of services from internal resources as well as third-parties and acting as a service interface between the business and IT.You will work closely with the business, vendors,...
-
Customer Service Excellence Director
5 dni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatJob Summary:The Head of Outsourcing role is a senior leadership position that drives excellence in outsourcing delivery across multiple countries. This involves leading cross-functional teams, collaborating with business partners, and ensuring seamless coordination to meet customer and merchant needs.The successful candidate will have a strong background in...
-
Warszawa, Mazovia, Polska TN Poland Pełny etatAbout UsWe are a company that values innovation and excellence in all aspects of our business. We are committed to delivering high-quality products and services to our customers, and we are looking for a skilled Delivery Excellence Manager to join our team in Warsaw, Poland.Your primary focus will be on managing the delivery of our geospatial products,...
-
Operations Excellence Specialist
7 dni temu
Warszawa, Mazovia, Polska Schaeffler Technologies AG & Co. KG Pełny etatOperations Excellence Specialist Job DescriptionWe are seeking a highly experienced Operations Excellence Specialist to lead our new Regional Distribution Center and Kitting Facility in Southern Poland. As a key member of our team, you will be responsible for overseeing the operational ramp-up and organizational development of the site.Key...
-
Process Excellence Specialist
4 dni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatJoin us as a Process Excellence Specialist and contribute to driving operational efficiency and excellence at TN Poland.About the RoleWe are seeking an experienced professional to lead process excellence initiatives, focusing on continuous improvement and innovation. As a key member of our team, you will be responsible for identifying opportunities for...
-
Delivery Excellence Specialist
5 dni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatAbout the RoleThis is a unique opportunity to join TN Poland as a Delivery Manager and contribute to the success of our projects. As a key member of our global team, you will be responsible for overseeing project teams and ensuring the successful delivery of digital services across various industries.You will execute project roadmaps, guaranteeing timely...
-
Service Excellence Director
5 dni temu
Warszawa, Mazovia, Polska IKEA Pełny etatWe are seeking a Service Excellence Director to join our team in Warsaw/Janki. In this role, you will be responsible for fostering a customer-centric culture and continuously improving service standards.Your Key Responsibilities:Develop and implement strategies to differentiate the IKEA brand from competitors, delivering a truly elevated, personalized...
-
Service Excellence Expert
6 dni temu
Warszawa, Mazovia, Polska Oterra Australia Pty Ltd Pełny etatAbout Oterra Australia Pty LtdOterra Australia Pty Ltd is a subsidiary of the Oterra group, specializing in the development and production of natural food and beverages. Our company is committed to innovation, sustainability, and customer satisfaction.We are seeking a highly skilled Customer Service Specialist to join our team in Warsaw, Poland. As a key...
-
Delivery Excellence Specialist
5 dni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatCompany OverviewGrid Dynamics is an enterprise AI company with profound expertise in data, analytics, cloud & DevOps, application modernization, and customer experience. We are headquartered in Silicon Valley with offices across the Americas, Europe, and India.About the RoleThe Senior Delivery Manager will manage multiple teams and portfolios of projects in...
-
IT Service Delivery Lead
1 dzień temu
Warszawa, Mazovia, Polska N-iX Pełny etatN-iX is a leading provider of software development services to international clients.We are currently seeking an experienced Delivery Director to join our team.The ideal candidate will have a strong background in IT, with a minimum of 8 years of experience in technical roles such as Software Development, QA, DevOps, or Product Ownership.The Delivery Director...
-
Service Delivery Lead
10 godzin temu
Warszawa, Mazovia, Polska F. Hoffmann-La Roche Gruppe Pełny etatF. Hoffmann-La Roche Gruppe fosters diversity, equity, and inclusion, reflecting the communities we serve.The RoleWe are looking for an experienced IT Delivery Manager to join our Roche Informatics division, focusing on delivering IT products in the EMEA/APAC Region.In this role, you will be responsible for managing multiple delivery management roles,...
-
HR Service Delivery Expert
3 dni temu
Warszawa, Mazovia, Polska Sonova AG Pełny etatAbout the RoleThis is an exceptional opportunity to join Sonova AG as an HR Service Delivery Expert. As a key member of our HR team, you will be responsible for leading the HR Services team in delivering first-class administrative services throughout the employee life cycle. Your primary focus will be on ensuring efficient HR operations and providing...
-
Service Delivery Lead
11 godzin temu
Warszawa, Mazovia, Polska N-iX Pełny etatN-iX OverviewWe are N-iX, a leading Ukrainian IT company providing comprehensive software development services to international clients. With over 20 years of experience, we've established ourselves as experts in finance, healthcare, hospitality, telecom, and other industries.Our team is seeking an experienced Service Delivery Lead to join our organization....
-
Operations Excellence Specialist
1 dzień temu
Warszawa, Mazovia, Polska Worldline Pełny etatWorldline is a global leader in payments technology, shaping how the world pays and gets paid. As a Continuous Improvement Specialist, you'll be part of our Delivery Performance function, supporting all customer service activities across the Enterprise business line.Your responsibilities will include process analysis, creating data measurements, research,...