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Service Excellence Director

2 tygodni temu

Warszawa, Mazovia, Polska IKEA Pełny etat

We are seeking a Service Excellence Director to join our team in Warsaw/Janki. In this role, you will be responsible for fostering a customer-centric culture and continuously improving service standards.

Your Key Responsibilities:
  • Develop and implement strategies to differentiate the IKEA brand from competitors, delivering a truly elevated, personalized customer journey.
  • Lead, coach, and inspire your team to achieve outstanding results and provide excellent customer service.
  • Collaborate cross-functionally to enhance customer experience and ensure stakeholder satisfaction.