Global Service Excellence Lead
2 dni temu
SoftwareOne is undergoing a transformative journey to become one of the fastest-growing global platform, solution, and technology service providers. As a Global Service Design Lead - Security, you'll have the opportunity to spearhead the development and execution of top-tier services within the organization.
Your key responsibilities will include:
- Designing and Implementing Services: Develop a best-in-class, cost-efficient service delivery model at both group and regional levels, aligned with on-the-ground experiences and improvement suggestions.
- Creating Repeatable Solutions: Drive the creation of repeatable Microsoft Security solutions and accelerators.
- Collaborating with Microsoft: Lead the technology collaboration with Microsoft.
- Closing Collaboration Gaps: Work closely with internal Centres of Excellence and service units.
- Defining Product Strategies: Define and implement delivery and product strategies.
To excel in this role, you'll require:
- Key Skills: Extensive experience in project or product management, strong understanding of matrix organizational structures, and detailed knowledge of cutting-edge and legacy Security technologies.
- Essential Qualifications: Excellent command of English, solid business writing skills, and keen eye for detail.
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