Senior Debt Recovery Specialist

2 dni temu


Wrocław, Województwo dolnośląskie, Polska Genpact Pełny etat

Genpact, a global professional services and solutions firm, is seeking a skilled Senior Debt Recovery Specialist - Polish to join our team. The successful candidate will be responsible for taking care of day-to-day customer contact, chasing for customer payment, and maintaining accurate and up-to-date customer accounts.


Key responsibilities include:



  • Day-to-day customer contact by phone and mail, including customer payment chasing and maintaining accurate and up-to-date customer accounts.
  • Acting proactively to reduce the risk of potential bad debts.
  • Negotiating payment plans to resolve outstanding balances.
  • Preparing reports on the status of delinquent accounts and progress in collections.
  • Collaborating with internal teams to resolve discrepancies and disputes related to invoices and payments.
  • Recommending legal actions or write-offs when necessary for non-recoverable debts.
  • Building and maintaining positive relationships with customers and stakeholders in line with the company's values.
  • Building strong collaborative relationships with all stakeholders across the region.
  • Taking an active part in projects related to improvements or process changes.

Requirements include:



  • Proven experience as a Collection Specialist or similar role in debt recovery.
  • Command of Polish language, spoken and written (C1 level) and English (B2) language.
  • Strong Communication and negotiation skills.
  • Ability to manage multiple tasks and prioritize effectively.
  • Proficiency in Microsoft Office.
  • Attention to details and strong problem-solving abilities.

Genpact offers a competitive salary, stable job offer, and various trainings (initiating, soft skills).



  • Wrocław, Województwo dolnośląskie, Polska Genpact Pełny etat

    Genpact is a global professional services firm delivering outcomes that shape the future. Our team is driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. We serve and transform leading enterprises with our deep business and industry knowledge, digital operations services, and expertise in data, technology,...

  • Debt Recovery Specialist

    2 tygodni temu


    Wrocław, Województwo dolnośląskie, Polska C.H. Robinson Pełny etat

    C.H. Robinson is a leading logistics company that offers a unique opportunity for a Debt Recovery Specialist to join our team. As a key member of our Finance Shared Service Center in Wroclaw, you will be responsible for analyzing extensive datasets, identifying trends, and optimizing collection processes with minimal customer interaction.Our ideal candidate...


  • Wrocław, Województwo dolnośląskie, Polska AXA Group Pełny etat

    Senior Recovery SpecialistAXA XL is seeking a Senior Recovery Specialist to join our team in Wroclaw, Poland. As a key member of our recovery operations team, you will be responsible for analyzing outstanding recoveries, documenting, and chasing for missing recoveries.Key Responsibilities:Analyze claims with outstanding recoveries.Issue reminders and contact...


  • Wrocław, Województwo dolnośląskie, Polska Genpact Pełny etat

    At Genpact, we're driven by our purpose to create a world that works better for people. As a Collection Specialist- Senior Process Associate- Polish, you'll be a key part of our team, delivering outcomes that shape the future.Key responsibilities include:Proactively managing customer relationships to achieve timely payments and maintaining accurate...

  • Debt Recovery Specialist

    8 godzin temu


    Wrocław, Województwo dolnośląskie, Polska C.H. Robinson Pełny etat

    C.H. Robinson is a leading logistics company that relies on its people and technology to stay ahead in the industry. We're looking for a skilled Debt Recovery Specialist to support our Finance Shared Service Center in Wroclaw.The ideal candidate will have expertise in data analysis and reporting, as well as advanced Excel skills. They will be responsible for...


  • Wrocław, Województwo dolnośląskie, Polska Genpact Pełny etat

    Genpact is a global leader in professional services and solutions, delivering transformative outcomes for clients worldwide. Our team of experts is driven by a relentless pursuit of innovation and excellence.The role of Collection Specialist - Senior Process Associate requires a high level of expertise in debt recovery, negotiation, and communication. As a...


  • Wrocław, Województwo dolnośląskie, Polska Genpact Pełny etat

    Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and...


  • Wrocław, Województwo dolnośląskie, Polska AXA Group Pełny etat

    Senior Recovery Operations SpecialistAXA XL is seeking a Senior Recovery Operations Specialist to join our team. The successful candidate will be responsible for analyzing outstanding recoveries, documenting, and chasing for missing recoveries.Key Responsibilities:Analyze claims with outstanding recoveries.Issue reminders and contact external parties.Work...


  • Wrocław, Województwo dolnośląskie, Polska AXA Group Pełny etat

    Senior Recovery Operations SpecialistAXA XL is seeking a skilled Senior Recovery Operations Specialist to join our team. The successful candidate will be responsible for analyzing outstanding recoveries, documenting, and chasing for missing recoveries.Key Responsibilities:Analyze claims with outstanding recoveries.Issue reminders and contact external...


  • Wrocław, Województwo dolnośląskie, Polska AXA Group Pełny etat

    Job Title: Senior Recovery Operations SpecialistWe are seeking a highly skilled Senior Recovery Operations Specialist to join our team at AXA XL. As a key member of our recovery operations team, you will be responsible for analyzing outstanding recoveries, documenting, and chasing for missing recoveries.Key Responsibilities:Analyze claims with outstanding...


  • Wrocław, Województwo dolnośląskie, Polska Genpact Pełny etat

    Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our team is driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. We serve and transform leading enterprises with our deep business and industry knowledge, digital operations services, and expertise in...


  • Wrocław, Województwo dolnośląskie, Polska Genpact Pełny etat

    Genpact is a global professional services firm delivering outcomes that shape the future. Our team is driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. We serve and transform leading enterprises with our deep business and industry knowledge, digital operations services, and expertise in data, technology,...

  • Debt Recovery Specialist

    2 tygodni temu


    Wrocław, Województwo dolnośląskie, Polska C.H. Robinson Pełny etat

    {"h1": "Debt Collection Associate - 2nd Shift", "p": "At C.H. Robinson, we're a non-asset based freight forwarder with a focus on people and technology. Our network of smart, diverse, and hard-working employees is the cornerstone of our success. We're looking for a Debt Collection Associate to support our Finance Shared Service Center in Wroclaw,...


  • Wrocław, Województwo dolnośląskie, Polska AXA Group Pełny etat

    Recovery Operations Specialist Role Overview: AXA XL is seeking a skilled Recovery Operations Specialist to join our team. In this role, you will be responsible for analyzing outstanding recoveries, identifying and tracking missing recoveries, and ensuring data accuracy and reporting. Key Responsibilities: Analyze claims with outstanding...


  • Wrocław, Województwo dolnośląskie, Polska AXA Group Pełny etat

    Job Summary:AXA XL is seeking a Senior Analyst, Recovery Operations to manage outstanding deductibles and work with UK and EMEA Claims teams.About the Role:As a Senior Analyst, Recovery Operations, you will be responsible for analyzing outstanding recoveries, documenting, and chasing for missing recoveries.Key Responsibilities:Analyze claims with outstanding...


  • Wrocław, Województwo dolnośląskie, Polska Armacell Poland Pełny etat

    Accounts Receivable Senior SpecialistYour responsibilitiesAct as Subject Matter Expert (SME) for AR topics, mentor team members, and oversee AR processes across multiple countries Provide training and guidance for new joiners in the AR team Participate in the recruitment process to select proficient candidates for AR operations Interact with internal...


  • Wrocław, Województwo dolnośląskie, Polska Genpact Pełny etat

    Genpact is a global professional services firm that delivers outcomes that shape the future. Our team is driven by a relentless pursuit of a world that works better for people. We serve and transform leading enterprises with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.We are inviting...


  • Wrocław, Województwo dolnośląskie, Polska Genpact Pełny etat

    As a key member of our Genpact team, you will play a critical role in delivering outcomes that shape the future. Our global professional services and solutions firm is driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for...


  • Wrocław, Województwo dolnośląskie, Polska Genpact Pełny etat

    Genpact is a global professional services and solutions firm that delivers outcomes that shape the future. Our people are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. We serve and transform leading enterprises with our deep business and industry knowledge, digital operations services, and expertise...


  • Wrocław, Województwo dolnośląskie, Polska Armacell Poland Pełny etat

    Accounts Receivable (AR) Accountant with GermanAs an AR Accountant with German language skills, you will be responsible for managing the daily accounts receivable process and identifying opportunities for efficiency improvements.Key Responsibilities:Manage the daily AR process, including the receipt and posting of incoming and outgoing payments and...