Senior Debt Recovery Specialist

2 tygodni temu


Wrocław, Województwo dolnośląskie, Polska Genpact Pełny etat

Genpact is a global professional services firm delivering outcomes that shape the future. Our team is driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. We serve and transform leading enterprises with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

In this role, you will be responsible for:

  • Managing customer relationships and resolving payment disputes
  • Acting proactively to reduce the risk of potential bad debts
  • Negotiating payment plans and resolving outstanding balances
  • Preparing reports on the status of delinquent accounts and progress in collections
  • Collaborating with internal teams to resolve discrepancies and disputes related to invoices and payments
  • Recommending legal actions or write-offs when necessary for non-recoverable debts

Qualifications we seek in you:

Minimum Qualifications / Skills

·Proven experience in debt recovery or a similar role

·Command of Italian language, spoken and written (C1 level) and English (B2)

·Strong Communication and negotiation skills

·Ability to manage multiple tasks and prioritize effectively

·Proficiency in Microsoft Office

Preferred Qualifications/ Skills

·SAP

·Power BI

What can we offer?

Attractive salary

Stable job offer – employment contract

Various trainings (initiating, soft skills)

Possibility of development

Benefits (Insurance, Luxmed, Multisport, additional vacation days, biking policy)

As an Equal Opportunity Employer – we encourage you to apply to this opening position(s) with your preferred CV format.



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