Senior Process Associate
3 tygodni temu
Job Summary: We are seeking a skilled Workforce Analyst - Senior Process Associate to join our team at Genpact. This role will involve developing customized reporting mechanisms, analyzing process health, and supporting operations teams in driving efficiency improvements.
Responsibilities:
- Develop and maintain reporting mechanisms to track key performance indicators and process health.
- Support operations teams in analyzing and improving process efficiency.
- Collaborate with stakeholders to identify process gaps and implement solutions.
- Provide analytical support to quality and optimization teams.
Requirements:
- Relevant work experience in a reporting role.
- Experience in process design and diagnosis.
- Excellent analytical and communication skills.
- Ability to work independently and as part of a team.
What We Offer:
- Attractive salary and stable employment contract.
- Opportunities for professional growth and development.
- Collaborative and diverse work environment.
- Access to our award-winning learning platform.
About Genpact:
Genpact is a global professional services and solutions firm delivering outcomes that shape the future. We serve leading enterprises with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
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