Telecommunications Specialist

3 tygodni temu


Warszawa, Mazovia, Polska DSV Pełny etat

Job Summary:

We are seeking an experienced IT Operations Specialist to join our team at DSV. The successful candidate will be responsible for executing daily tasks related to Cisco Telephony/UC operations and maintenance, including Incident Management, Problem Management, and Request Fulfilment ITIL processes.

Key Responsibilities:

  • Monitor and support the implementation/integration of Unified Communications solutions.
  • Work closely with external vendors on various requests, issues, and projects.
  • Create and update operational documentation.

Requirements:

  • Practical knowledge of Cisco Unified Communications.
  • Experience with Cisco UC, Expressway Edge, and Webex, with CCNA/CCNP Collaboration certifications or equivalent level of skills and experience.
  • Understanding of SIP messages and the dependence of VoIP technologies on underlying carrier networks (SIP, PSTN).
  • Familiarity with the UC network architecture.
  • Understanding of network switching and routing as related to Unified Communications and Voice over IP networks, including the SIP protocol suite.
  • At least 2 years of experience in a similar role.
  • Familiarity and understanding of best IT practices (ITIL).
  • Good spoken/written English skills.
  • Good analytical skills.

What We Offer:

  • Employment contract.
  • Private medical care.
  • Comprehensive onboarding program.
  • Buddy.
  • Work-life Harmony.
  • Modern eco-office.
  • Canteen.
  • Comfortable ergonomic office.
  • Scandinavian work culture.
  • Internal training catalogue.
  • Culture of feedback.
  • Internal transition program.
  • Holiday gifts.
  • Sport groups.
  • Bike parking.

About DSV:

DSV is a leading global transport and logistics company.



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