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Supply Chain Associate

1 tydzień temu

Poznań, Greater Poland W.R. Grace & Co. Pełny etat
About Our Company

Welcome to W.R. Grace & Co., where we value innovation, collaboration, and customer-centricity. As a leading manufacturer, we strive to deliver high-quality products and services while fostering a culture of excellence, respect, and inclusivity.

We believe in empowering our employees to grow professionally and personally, providing opportunities for skill development, training, and advancement.

Our team is passionate about making a positive impact on our customers, communities, and the environment.

Job Description

This role involves working closely with our Sales and Production teams to ensure seamless customer service. You will be responsible for managing customer inquiries, resolving issues, and maintaining accurate records.

You will also collaborate with other departments to develop and implement process improvements, enhance customer satisfaction, and drive business growth.

Requirements:
  • Minimum 2 years of experience in Customer Service, preferably in a Manufacturing or B2B setting.
  • Strong communication and problem-solving skills, with ability to work effectively in a team environment.
  • Proficiency in SAP systems and/or experience with export-specific operations is a plus.