Warehouse Management Specialist
24 godzin temu
Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Key Responsibilities:- Ensure the deployment of the Global Business Platform.
- Assist in performing As Is analysis during Solution Identification phase.
- Collects required information for the Change Impact analysis and facilitates impact analysis execution and resolution.
- Provides expert knowledge of the subject area and the project methodology.
- Writes and reviews level 5 Standard Operation Procedures (SOPs).
- Support development of User Acceptance Test (UAT) scenarios and test scripts.
- Support and co-ordinate User Access Testing (UAT).
- Develops and coordinates communication materials related to New Ways of Working.
- Identifies training needs and conducts trainings for end users.
- Provides inputs for Toll Gate decks (milestones).
- Functional skills: Process (end-to-end) oriented thinking, planning and organization skills, analytical and conceptual thinking.
- Stakeholder management skills: managing different stakeholder groups across Functions and Operating Companies with communication skills.
- Training and Change management skills: conducting trainings, developing training materials and supporting change to new ways of working.
- Process improvement skills: problem solving and analytical skills for identifying and contributing to process improvements.
- Bachelor's degree in Computer Science, Information Technology, Logistics, Supply Chain Management, or a related field.
- Relevant experience in Customer Service and Logistics (CS&L).
- Relevant experience in warehouse operations, inventory management, and distribution processes.
- Experience with any CS&L software platforms, specifically warehouse management system (WMS).
- Familiarity with cloud computing platforms (e.g., AWS, Azure) and deployment methodologies.
- Attractive salary.
- Stable job offers - employment contract.
- Work in a multicultural and diverse environment with employees from over 30 countries.
- Genpact supports professional trainings and great career development opportunities.
- Free access to our award-winning learning platform.
- Benefits such as Insurance, Luxmed, Multisport Lunchpass Card, additional vacation days, biking policy.
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