Client Facilitation Specialist in KYC Operations
4 tygodni temu
Client Facilitation Specialist in KYC Operations
At Société Générale Poland, we are seeking a Client Facilitation Specialist in KYC Operations to join our Client Lifecycle and Digital department. This role will be part of the Client Facilitation Team based in Poland, responsible for client outreach in the Know Your Customer (KYC) review process.
Key Responsibilities:
- Prepare and maintain key information for clients' portfolios and support the front-office and/or coverage bankers to ensure a smooth and accurate KYC review process.
- Act as a facilitator during the whole KYC Review process and provide transparency to the Front Office.
- Engage with clients to gather all required documents and information, ensuring timely and accurate completion of the KYC review process.
- Evaluate client documents to ensure they meet Société Générale's KYC requirements and propose alternative documents if necessary.
- Escalate complex cases and organize dedicated calls with internal stakeholders to resolve difficult reviews.
Requirements:
- At least 1 year of experience in the Financial Services Industry with direct external client contact.
- At least 1 year of AML/KYC experience.
- University degree with a specialization in Banking, Finance, or Linguistics preferred.
- Fluency in Polish and English, with intermediate to advanced level of French considered a plus.
Why join us:
Société Générale Poland offers a dynamic and challenging work environment, with opportunities for professional growth and development. As a Client Facilitation Specialist in KYC Operations, you will be part of a diverse and international team, working closely with clients and internal stakeholders to ensure a seamless KYC review process.
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