French Speaking Client Facilitation Officer in KYC

4 tygodni temu


Warszawa, Mazovia, Polska Société Générale Assurances Pełny etat

About the Role



The Client Facilitation Team is part of the Global Banking Operations and Technology Division, responsible for ensuring a seamless client experience across all GBIS activities.



As a French Speaking Client Facilitation Officer in KYC, you will be part of this team based in Poland, covering client outreach in the frame of the Know Your Customer review process.



Key Responsibilities




  • Prepare and maintain key information for clients' portfolios, supporting front-office and/or coverage bankers to ensure a smooth and accurate KYC review process
  • Act as a facilitator during the whole KYC Review process, providing transparency to the Front Office
  • Engage with clients, gathering all required documents and information
  • Escalate complex cases, organizing dedicated calls with internal stakeholders to unlock difficult reviews
  • Collaborate with the Client Facilitation Team to deliver excellent client experiences


Requirements and Qualifications




  • At least 1 year of experience in Financial Services Industry with direct external client contact
  • At least 1 year of AML/KYC experience
  • University degree with a specialization in Banking / Finance / Linguistics preferred


Language Skills




  • Fluency in French and English
  • Intermediate to advanced level of Polish is considered a plus


Why Join Us?



Société Générale Poland is a dynamic and evolving organization, offering a range of career opportunities and a supportive work environment.



As a French Speaking Client Facilitation Officer in KYC, you will have the opportunity to work with a diverse team, develop your skills, and contribute to delivering excellent client experiences.



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