Customer Service Representative for Czech and Slovak Markets
5 dni temu
About AmeriGas Polska Sp. z o.o.
We are an international organisation with a strong presence in the Czech and Slovak markets, offering high-quality customer service to our clients.
Your Role:
We are seeking a highly skilled Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer service to our clients through various communication channels, including phone, email, and chat.
Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner
- Resolve customer complaints and issues efficiently
- Provide product information and recommendations to customers
- Collaborate with the sales team to address customer concerns
- Participate in projects designed to enhance customer experience and streamline internal processes
Requirements:
- Bachelor's degree in Business Administration or related field
- Excellent knowledge of Czech and Slovak languages, both verbal and written
- Working knowledge of English (min. B2)
- Previous experience in customer service or sales
- Ability to work independently and as part of a team
- Strong problem-solving and communication skills
What We Offer:
- Hybrid model of work
- Contract of employment
- Attractive salary and bonuses
- Free medical healthcare, group insurance, and lunch pass card
- Great independence and possibility of real influence on the company's operation
- Opportunity to develop and share knowledge with others
Benefits:
- Tools needed to get the job done
- Even more benefits - look at our website
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